
[SHIPPING PROCESSING]
All orders are handled and shipped out from our warehouse within 3-5 business days of your order being confirmed. Depending on the shipping provider and destination, delivery times may vary within the windows stated below:
- Standard Shipping: 12-15 Business Days
- Express Shipping: 7-13 Business Days
Orders are shipped on regular business days, excluding holidays. Orders placed over the weekend (Saturday & Sunday) will be shipped within the next 1-2 working days.
[NOTE] Delays may occur if the shipment requires customs clearance or inspection, or due to incomplete delivery instructions or details. Make sure to include specific delivery instructions if applicable, we will charge a flat US$4.95 re-shipment fee for failed deliveries due to customer negligence.
[PACKAGING]
We are 100% committed to privacy and discretion when it comes to packaging of our items, as we understand the need for the items we sell to be sealed well and tamper proof.

Each item is secured in a durable and tamper proof packaging without images, names (entirely up to you) or invoices that would suggest what is inside.
[BILLING]
We value your privacy as much as we value our own. Rest assured that all transactions and billings will reflect "TRENDYTROVE" or "TTROVE" and not the name of our site. Discreet billing is our expertise for all online purchases.

[ORDER CONFIRMATION]
Once your order is shipped, a shipping confirmation email and tracking number will be send to you. You can track your order at www.17track.net.
Please do not panic if your tracking code does not show up immediately, it's on its way within 3-5 working days. (email us at kate@naughtytrove.com for tracking checks).
[ADDRESS CHANGE]
If you would like to change your shipping address, please inform us within 48 hours of placing your order.