About Us
Who we are. NaughtyTrove is run by a husband-and-wife team. We design our lingerie and make it with our factory in Asia, which keeps prices accessible. Our US base of operations is in Portland, Oregon.
What we sell. Lingerie sets, bodysuits, garter sets, nightgowns and hosiery. Most sets and bodysuits cost between US$30 and US$60. Buy more, and the savings stack up, as we save on shipping fees.
Shipping. All orders are handled and shipped out from our warehouse within 3-5 business days of your order being confirmed.
- Standard Shipping: 12-15 Business Days
- Express Shipping: 7-13 Business Days
Discreet packaging and billing. Orders arrive in plain, tamper-proof packaging with no images, product names or invoices that show what's inside. Your card statement shows "TRENDYTROVE" or "TTROVE", not NaughtyTrove.
Returns & Refunds.
Within 30 days of delivery, we replace items that arrive defective, such as
- Torn fabric or holes
- Measurements that don't match our size chart.
Note that we do not accept returns on "change of mind".
To start, email photos to kate@naughtytrove.com. Full details, including fees and refund timing, are on our Returns & Refunds page.
If your parcel doesn't arrive. Email kate@naughtytrove.com with your order number. We reply within 24–36 hours, weekdays and weekends, and once we confirm the parcel was lost, we will send a free replacement of your order.
Contact. kate@naughtytrove.com. We reply within 24–36 hours, weekdays and weekends.